TikTok Shop launches new logistics offer 'Fulfilled by TikTok' in the UK 📦
We are proud to announce the launch of 'Fulfilled by TikTok' (FBT), a new logistics program which makes it easier than ever for merchants using TikTok Shop in the UK to sell on the platform🚀
FBT is a logistics offering available in the UK where TikTok Shop stores, picks, packs and then ships merchants' products to the TikTok community. It is designed to help free merchants from time-consuming logistics via a simple, fast and affordable solution, so they can focus on important aspects of their business such as marketing, content and product development.
What Fullfilled by TikTok offers
- Same day, automated fulfilment for all orders made by 7PM Monday to Saturday
- A next working day premium delivery service
- Improved customer feedback and ratings through our instant messaging service and dedicated customer service employees
- Improved metrics in terms of reduced delivery times
How can TikTok Shop merchants use FBT?
- Merchants which sign up to FBT will hand over a volume of their stock, which is then stored at a warehouse. Merchants don't have to store all of their SKUs at the warehouse, or use FBT for all of their products; they can select particular items which they would like to store and ship through FBT
- Once a merchant's items are stored in the FBT warehouse, when an order is placed the warehouse will pick, pack and label the merchandise before it is shipped - all through one seamless service
- In order to be eligible for FBT, merchants must be based in (and delivering to) the UK, and packages must not exceed a weight of 30kg or a cubic volume of 31.5 cubic litres per shipment
- TikTok Shop charges fees for warehousing, shipping and other added value services such as labelling, pre-packing and inserting leaflets. A full rate card and list of value added services can be found in our seller centre here
A number of TikTok Shop UK merchants have already been testing this service, and have seen fantastic results;
Merchants interested in signing up to FBT can visit our dedicated Fulfilled By TikTok operations portal here where they can learn about our rate cards, seller benefits and more
📲 Let's connect: Follow us on TikTok: @SellWithTikTokShop_UK; IG: @TikTokShop_UK; LinkedIn: TikTok Shop UK