Manage your shop
Optimize and grow your shop with metrics and automation.
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Scale order and customer management
Order management
Get full visibility into your orders from start to finish with customization options that let you streamline shipping, fulfillment, returns and refunds.
Customer management
Drive customer engagement with real-time responses and support. Level up your processes with automation tools that increase efficiency and improve customer experience.
Inventory Dashboard
Ensure popular products are always in stock with real-time visibility into inventory levels, sales performance, and more.
Analytics
All the metrics you need to make smart decisions for your shop
Customer profiles
Understand your new and returning customers.
Content performance
Learn what content best engages with shoppers.
Traffic
Determine which sources of traffic are bringing you business.
Shop performance
Identify the trends that can help you improve your business strategies.
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Our Partners
From order management to customer engagement, scale your shop with our partnerships and services
Technology Partners & Apps
Apps & Integrations to help streamline customer engagement and optimize the overall customer experience. Learn more
Service Partners
E-commerce experts that provide services across content strategy through operations. Learn more
Ready to grow your business with TikTok Shop?
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